With thousands of SEO companies to choose from what makes us different?
Here’s a breakdown of the most important things we think you should know about us. Click on each title to expand the text and learn more.
We protect the integrity of your business and Search Visibility by following an SEO Best Practices approach and use only ethical, industry accepted strategies. We closely follow Google Webmaster Guidelines and anticipate how their guidelines will change in the future. Recently we’ve had many new clients come to us after substantial drops (over 90%) in traffic because of spammy techniques other SEO companies have used on their website. We use the safest approaches to protect you against this.
One of the major differences in our SEO services is that all projects begin with a Detailed Site Audit which helps us identify deeper SEO issues on your website. We help you prioritize and fix any issues prior to optimization beginning. In our experience our Site Audits (which come with 50+ page report and a conference call) ensure that you will obtain the best results possible. Any amount of onsite updates and linking can’t overcome the foundational issues we find on many sites. As shown in the chart below of our client’s traffic after their Audit in late 2012 traffic can substantially increase by fixing onsite issues and making the website more Search Engine friendly.
A deep understanding of Search Engine history and how Search Engines work enable us to achieve long term, stable visibility for our clients with scalable growth. Our deep understanding of how search engines work and our strict adherence to current search engine guidelines helps our clients achieve long term, stable visibility in the Search Engines.
In today’s marketplace virtually every web designer and marketing firm offers Search Engine Optimization as an add-on for their clients in addition to their core services. Some even outsource the SEO for your website. Our core focus has always been SEO which means our full attention is on Search Marketing, the latest trends and the best practices. SEO isn’t an afterthought for us – it’s what we live and breathe!
Each one of our core staff has over a decade of experience and has managed countless SEO clients in Canada and the US. Their experience in a diverse range of industries and markets means they understand what works and doesn’t work. Our experience also means we have the ability to explore the best options to grow your visibility in the Search Engines and can provide multiple solutions for any issue we come across.
Have you used an out of country SEO Provider in the past? Most new clients who come to us share negative experiences like these and are grateful to finally have someone they can speak on the phone with at normal times. You may even get some of our quirky, Canadian politeness. Our offices are open weekdays from 8:00 – 4:30 PST with a response time usually within 24 hours or less. Your SEO project manager is available by phone or email (within reason) plus we have a great support staff to also help answer your questions.
There is something about forcing our clients to sign a long term contract that we aren’t comfortable with. Yes, we do ask you to sign paperwork approving work over a set period of time but we also understand that things can change. Every SEO contract comes with a 30 day exit clause. All we require is 30 days’ notice to finish up any loose ends on your campaign. Even at that we have consistently exceeded a 97% retention rate for the past several years.
In addition to ongoing emails and phone calls we send regular progress reports on the work we are doing as well as the results we are achieving. These are customized specifically for your website and the level of goal tracking you have selected within your SEO campaign.
Do Our Values Align with Your Values?
After 20 years in business we have come to learn that the most successful partnerships are ones with shared values. Here’s a list of values that drive how we operate – how do they align with your values?
- RESULTS ORIENTED: Go the extra mile to achieve results, strive to exceed goals and expectations and work to find solutions rather than focus on challenges.
- CUSTOMER FOCUS: Understand client needs and goals, listens to what clients are saying, respond in a timely manner and ultimately derive value from satisfied clients.
- TEAMWORK: Share information and resources in order to achieve outstanding results, be realistic and seek to understand others’ points of view and ideas.
- FLEXIBILITY: Keep the big picture and end result in mind, look for new profitable opportunities and adapt practices to conform to changing trends and Best Practices.
- INNOVATION: Challenge conventional thinking and learn from past experience and use it in the future.
If you are looking for a trustworthy partner experienced in Search with the expertise to customize your campaign to maximize results, we would love to speak with you!