Tag Archive for: Reputation Management
What is Reputation Management?
In essence, Reputation Management is a marketing approach with the ultimate aim of influencing people’s perception of your brand. Reputation management is the process of maintaining and improving the quality of one's reputation. This may be…
Complete Guide to How Customer Reviews Can Help (or Hurt) Your SEO
Bad customer reviews can hurt more than just your feelings.
It makes sense, obviously, that reviews have an impact on your reputation, your brand persona, and your bottom line. But did you know that customer reviews – all reviews, the good,…
Why Online Reputation Management Services Matter More Than You Think
"It takes 20 years to build a reputation and 5 minutes to ruin it."
- Warren Buffet
These are wise words.
All it takes is one disgruntled customer signing into Facebook, Google, or Yelp and writing a harsh review of their bad experience with…
Do These Online Reviews for Business Stats Alarm You?
Do you need online review management? A negative reviews is every business owner’s worst fear ….
A customer who has a less than ideal experience may tell ten friends and post the story on multiple online reviews sites. This can give you…
How to Get Positive Customer Reviews When Bad Experiences Are More Likely to Be Shared
Today's post is all about customer reviews and how to deal with our natural tendency to share bad experiences before good experiences.
Just think back to a time where you had a terrible experience with a business. Maybe you were buying groceries,…