Conversions

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Lead Fluctuation

A good SEO strategy encompasses more than simply ranking for the best keywords. After all, a website can be more than simply a tool for information, it can be used to convert traffic into leads.

What is Lead Generation?

When it comes to your website, what do you want to measure? If a business has an e-commerce platform, its ideal leads are orders through their shopping cart. For businesses that do not sell products online, they generally count a lead as a contact, whether that comes in the way of a form fill-out, a newsletter sign-up, an email, a phone call or a business visit.

At 1st On The List, we know that the majority of a website’s good leads come from organic search traffic. The process of ‘SEO’ allows us to find out what people are searching for online that relates to your products or services, lead them to your website, entice them with good content and then convert them to a lead.

Our SEO is backed by a tried-and-true process that includes extensive and regular keyword research, content that helps people with what they’re looking for, and clear calls to action.

How Many Leads Should I Expect to Receive?

Well, the answer to this varies depending on your industry, the volume of searches and your target audience. In fact, it can often take a website visitor three or four visits before they fill in a form, contact you or sign up for your email newsletter. In addition, they often visit a few other websites as well.

In order for a person to ‘give up’ their contact info, they expect something in return. In most cases, a healthy dose of industry advice and content is a good start.

Why Do My Leads Fluctuate?

So, let’s say you’re getting a lead a day for a couple of weeks and then all goes silent again. You might jump to the conclusion that your website is broken or that you’ve fallen off the search results. But more often than note, leads fluctuate because of something entirely different.

Conversions are dependent on customer intentions. If a website has a relatively low traffic volume, they are very susceptible to lead fluctuation based on a website visitor’s intentions.

Time of the day, week or year. Some businesses see a typical cycle of lead generation. For some they will notice most conversions happen at night or in the morning, or at noon while people are on their lunch breaks. Others might notice they get nothing on Wednesdays. And others find certain months, time of the month or even times of the year will generate more conversions than others.

Here’s What You Need To Know

Our team regularly audits your conversions, your website tracking and functions and your rankings in the search results. Drops in conversions are rarely due to website function or ‘SEO’. In fact, almost 100% of the time, it’s due to the visitor and their intention.

Often, when we notice conversions have gone quiet for a period of time, it picks right back up a few days or weeks later. Once again, this is because not all visitors will ‘buy’ on their first or second visit. In fact, if you open up your conversion window to a wider timeframe, you may even notice an increase in visits, rather than the decrease you’ve noticed in the short term.

Getting a predictable flow of new business online can be challenging, especially for some businesses and industries. The best source of new business does come from organic search results, which means an SEO plan is the ideal way to ensure steady, targeted traffic to your website.

About 1st on the List

Located just outside Vancouver, BC, Canada, 1st on the List is a boutique SEO Company that has been offering search engine optimization, pay per click, and SEO web design services since 1997.

To learn more about our services, please call us Toll Free at 1-888-262-6687 or send us an email.

 

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New Study Finds Average Load Time for a Mobile Page is 22 Seconds

What We Can Learn from New Mobile Page Speed Insights

Mobile benchmarks are changing rapidly.

According to an article on Think With Google titled Find Out How You Stack Up To New Industry Benchmarks for Mobile Page Speed, the average loading time for a mobile page is 22 seconds.

This is an outrageous number considering that 53% of mobile visitors to your site won’t stick around unless your page loads in under 3 seconds.

Somehow, most websites are missing the “3 second” mark!

In this article, we will talk about what you can do to improve your mobile page load times, and also briefly indicate areas over which you have no control whatsoever. Let’s get started!

1. Optimize for Mobile Speed or Risk High Bounce Rates and Low Conversions.

Web traffic from mobile is more than half of overall web traffic. In their study, Google analyzed over 900,000 mobile landing pages from 126 countries. Results were not surprising but were also not impressive.

Over 70% of mobile pages took over 10 seconds to load completely. That included all visual content from above and below the fold.

Google used a deep neural network (which had 90% prediction accuracy) and was modeled on the nervous system and brain of a human. As page load times increase proportionately from 1 – 7 seconds, probable visitor bounce rates increased by 113%.

If the quantity of page elements increases from 400 – 6,000, conversion probability drops by 95%. Moreover, there were other interesting revelations.

2. Page size correlates with page speed.

Of the pages that were examined the following stats were revealed:

  • 70% of pages were over 1MB in size
  • 36% of pages were over 2MB in size
  • 12% of pages were over 4 MB in size

A 1.49MB page takes 7 seconds to load over a fast 3G connection according to Google.

Customers are already long gone before the page has even completely presented itself. One site totaled out at 16MB. You do not stand a chance of impressing a mobile visitor with such slow download speed.

3. Improve mobile benchmarks by reducing content and images, where possible.

  1. Compress your site content and images. For more than 30% of pages examined, a decrease in page size of 250KB could occur after compression.
  2. Examine your site design and determine if a less intense image strategy overall could improve your page load speed.
  3. Review your article content and ascertain the feasibility of reducing article imagery or minimizing content.
  4. Contemplate splitting some articles in two. This strategy might expedite mobile access. It also presents double the ranking opportunity.
  5. Remove what is not absolutely necessary from site pages. Slideshows can be a resource and speed hog, as are image galleries.

4. Accept that there are some mobile benchmarks over which you have no control.

No one can know the wireless connection speed a site visitor might be experiencing. A site that loaded in under 2 seconds at home over WiFi might take 7 seconds or more depending on their mobile carrier due to network constraints, network traffic, disruption of communication equipment, areas of coverage, and the list goes on.

Essentially, you can optimize your site until the cows are all safely in the barn, but it’s the points between your server and the phone to which your site data is being served that ultimately make the difference.

Key Takeaways for Mobile Page Speed Benchmarks

  1. Be as careful as you can about the creation of your mobile pages, decreasing sizes wherever possible.
  2. Use the Google Mobile Page Speed Checker to evaluate your own website.
  3. Keep a close eye on your mobile website page speed over time to make sure it stays as fast as possible.

For specific information about optimizing your website for mobile, chat with one of our experts at 1st on the List. We’ve been around longer than Google, and have some unique insights on optimizing for mobile.

Call us now at 1-888-262-6687!

Be sure to check out our additional articles about Page Speed and Site Performance:

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What’s Important Content for B2B Conversion Optimization?

A recent study by KoMarketing, Huff Industrial Marketing and BuyerZone examined the most important content for B2B buyers and what factors on a website can impact their buying decision, for better or worse.

Here are the key takeaways. Does your B2B website content strategy include these popular elements?

1. Thorough contact information is the most important piece of content on your website.

Contact info is cited as the most important asset on a vendor website. It is a critical element used by your buyers to establish credibility. While this is one of the easiest elements to add a website it is often missing. Not only does missing contact information cause buyers to question your credibility but it also prevents them from being able to move forward with requesting a quote.

Furthermore, 44% of respondents say that absence of contact information is annoying and can cause them to leave the website.

2. Product pricing plays a big role on your website.

This is another top must have on an a B2B website. Unfortunately over half of respondents reported that pricing information is often lacking on websites.

3. Key information buyers want to find on your homepage.

Your website’s homepage is valuable real estate and you must make use of every inch to clearly convey your message and brand while creating a need and desire for your service. here are the most common elements buyers look for on your homepage:

  • Products and services (86%)
  • Contact information (64%)
  • About/ Company Information (52%)
  • Testimonials (27%)
  • Marketing Collateral (23%)
  • Social Media Icons (12%)
  • Blog (8%)
  • Pricing (2%)

3. Other B2B website content buyers will give you their contact info for.

What type of content is so lucrative that buyers will give you their contact information in exchange for?

  • Trial Offers (62%)
  • Product Demos (48%)
  • Product Evaluations (44%)
  • Research (41%)
  • Brochures, datasheets (40%)

4. B2B website content that may not need to be locked behind a contact form.

Interestingly, fewer B2B buyers will give you their information to receive a case study (24%), white paper (28%) or newsletter (23%). While these are still important for establishing your credibility as a vendor perhaps buyers feel they should be able to view this information anonymously, without having to complete a form and tell you their identity. When considering what content to put behind a sign up form think about where in the purchase funnel the buyer likely is. Reading a white paper about how your service works is likely to happen much earlier than requesting a trial. They may read white papers from five to eight other vendors but only request a trial from one or two.

5. Contact forms can be a big stumbling block for RFQ’s.

Don’t ask too many questions – When your content has done its job and the buyer is ready to complete a “Request for Quote” (RFQ) you run the risk of asking too many questions. Nearly 70% of respondents in this study say that excessive form field requirements can keep them from completing the form. Formstack recently determined that lead generation forms average around 11 fields.

Only ask for their phone number and address when necessary – Nearly 60% say they don’t like to share their phone number and 53% their address information. Aren’t we all worried about being solicited after giving out this information? The email address is still a low threat field and only 16% say they prefer not to provide this.

Don’t get too personal – You must also be cautious about asking for too much personal information or requiring the buyer to subscribe to your email newsletter, as these can be two other big deterrents.

6. Other factors that affect a buyers’ experience on your website.

The study also found some other key components that affect the experience and ultimately the outcome of a buyer’s experience on your website:

  • Visitors get most annoyed with a lack of message (46%) and animated ads (42%), which can cause them to leave.
  • B2B Buyers have less and less of a tolerance for slow loading websites. 20% define slow as 5 seconds, 42% as 10 seconds and 34% as 15 seconds. This tolerance is much higher than Google’s suggested 2 second rule of thumb.
  • B2B buyers are searching on their mobile device and tablet – 4/10 mobile device owners will search for a B2B product on their phone.
  • B2B buyers are still mostly neutral towards mobile-friendly websites. Approximately one third are neutral and one third consider it important but not a deal breaker.

Conclusion

This 2015 B2B Web Usability Report draws three excellent conclusions or takeways to developing an effective B2B website content strategy:

  1. Keep buyers on the website at the beginning of the discovery phase.
  2. Educate buyers as they leave a website and return to it multiple times through their research phase.
  3. Give buyers the confidence to establish contact or begin a trial offer with a prospective vendor.

These study results are just the start of Conversion Optimization and getting the most out of your website. For more information about how we can help you get more leads out of your B2B website please call us at 1-888-262-6687 or fill out our quick contact form.

This article has been adapted from MarketingCharts.com.